Support
Latarr is a small project in private beta. The fastest way to get help is email.
Email: [email protected]
We aim to reply within a few working days during the beta.
When you write in
It helps to include:
- your device and iOS version;
- what you did and what happened;
- for a failed save, the link you shared and the error shown on the save.
Beta testers
If you are testing through TestFlight, you can also send feedback and screenshots straight from the TestFlight app (shake your device, or use Send Beta Feedback). That reaches us with your build and device details attached.
Common questions
A save failed or came back as “unsupported”
Latarr only handles posts that recommend a physical place or a specific dish. Recipes, skits, and memes are rejected on purpose. Private posts and some links can also fail to scrape. Try the original post URL rather than a share screenshot.
The place or dish is wrong
Open the saved item and edit the name, type, city, or tags directly — that is instant and free. If the location itself is wrong, use “Wrong place?” on the place to pick the correct one.
Delete a save
Open the item and choose delete. This also removes the scraped and extracted records behind it.
Delete your account and data
Delete your account from the app’s account settings, or email [email protected] and we will do it for you. This removes your profile and saved data. See the Privacy policy for retention details.
Stop beta emails
Use the unsubscribe link in any email, or ask us at [email protected].